999gb Terms and Conditions

1.1 Changes to Terms

999gb reserves the right to change, amend or update these terms and conditions at any time without prior notice. Continuing to use the platform after any changes means you have agreed to the new terms. We recommend checking this page regularly.

1.2 Language and Interpretation

These terms and conditions have been prepared in Bengali. In the event of any dispute, the Bengali version shall be considered final. "You" or "user" refers to any registered or unregistered visitor to the 999gb platform. "We" or "999gb" refers to the entity operating this platform.

2.1 Registration Eligibility

• You must be at least 21 years of age.
• You must reside in a jurisdiction where online gaming is not prohibited.
• Each person may operate only one account.
• All information provided at the time of account registration must be accurate, complete and up to date.
• Employees of 999gb may not open an account.

2.2 Account Security

You are solely responsible for keeping your account username and password completely confidential. Allowing anyone else to use your account is strictly prohibited. If you suspect your account has been accessed without authorisation, please contact us immediately.

2.3 Verification Process

999gb may request documents for identity verification at any time. Withdrawals may be put on hold until verification is complete. Required documents may include a national identity card, passport or any other government-issued identification.

2.4 Account Closure

999gb reserves the right to suspend or close any account for the following reasons:

• Violation of these terms and conditions.
• Suspicion of fraud or misconduct.
• Providing false information.
• Operating multiple accounts.
• Bonus abuse.

3.1 Deposit Rules

• Only use a payment account registered in your own name.
• Payments from third-party accounts are not accepted.
• All deposits will be processed in Bangladeshi Taka (BDT / ৳).
• No fee is charged on deposits, however your payment provider may charge a fee.

3.2 Withdrawal Rules

• Withdrawal requests will only be processed to the same payment method used for the deposit.
• Withdrawals may be delayed if the verification process has not been completed.
• Withdrawals will not be processed if the wagering requirements on a bonus have not been met.
• 999gb may request additional documents if required.

3.3 Currency and Conversion

All transactions on 999gb are conducted in Bangladeshi Taka (৳). For transactions in foreign currency, the prevailing exchange rate will apply and the user will bear any conversion charges.

4.1 Welcome Bonus

New members on 999gb receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. A minimum deposit of ৳200 is required to receive this bonus. To withdraw bonus funds, you must wager 20 times (20x) the total amount (deposit + bonus).

4.2 Wagering Terms

• Wagering requirement: 20x (on the deposit + bonus amount).
• Wagering must be completed within the specified time after receiving the bonus.
• Certain games may contribute at different rates toward the wagering requirement.
• There may be a maximum bet limit when playing with bonus funds.

4.3 Bonus Abuse Prohibited

If 999gb suspects that a player is abusing the bonus system — such as using multiple accounts, collaborative betting or manipulation — the relevant bonus and winnings will be forfeited and the account may be closed.

4.4 VIP Program

The 999gb VIP program has 4 tiers. Weekly cashback is available at each tier:

• Bronze: weekly cashback up to 0.4%
• Silver: weekly cashback up to 0.8%
• Gold: weekly cashback up to 1.1%
• Platinum: weekly cashback up to 1.5%

Advancement to a higher tier depends on your consistent gaming activity and contribution to the platform.

4.5 Right to Change Promotions

999gb reserves the right to change, suspend or cancel any promotion or bonus offer at any time. Terms and conditions may also change for ongoing bonuses.

5.1 Fair Play Policy

999gb believes in fair play. Our games operate using Random Number Generator (RNG) technology, which ensures that every outcome is completely random and unbiased.

5.2 Prohibited Behaviour

The following activities are strictly prohibited:

• Using any software, bot or automated system to play games.
• Intentionally exploiting system errors or bugs.
• Colluding with other players to place bets.
• Attempting to access the system through hacking or unauthorised means.
• Using fraudulent payment information.

5.3 In the Event of Technical Issues

If the outcome of a game is affected by a technical error or disconnection, 999gb will make the final decision based on server records. Wager amounts may be refunded for incomplete game rounds.

5.4 Claiming Winnings

All winnings will be calculated according to 999gb server logs. In the event of any dispute, server records are final. 999gb reserves the right to reject claims for any winnings that were incorrectly displayed due to a technical error.

6.1 Limitation of Liability

999gb is not responsible for any financial loss incurred by a user as a result of gambling. 999gb will also not be liable for losses caused by service interruptions, technical issues or actions of third parties.

6.2 In the Event of Service Interruption

The service may be temporarily unavailable due to maintenance, upgrades or unexpected technical problems. 999gb is not obliged to provide any compensation for such temporary unavailability.

6.3 Third-Party Content

Games available on 999gb are developed by third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe). 999gb cannot accept direct liability for errors within these games.

7.1 Ownership and Copyright

All content on the 999gb website — logos, designs, text, graphics, software and other materials — is the intellectual property of 999gb. Using, copying or distributing this content without permission is strictly prohibited.

7.2 User License

999gb grants a limited, non-transferable license to use this platform for personal and non-commercial purposes. This license may be revoked at any time.

8.1 Collection of Personal Data

999gb collects necessary personal information during registration and transaction processes. How this information is used, stored and protected is described in detail in our Privacy Policy.

8.2 SSL Encryption

999gb uses SSL encryption technology to keep all your personal and financial information secure. All data stored on our servers is protected according to high security standards.

9.1 Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can contact the 999gb support team to request a temporary or permanent closure of your account. For more details, please visit our Responsible Gaming page.

9.2 Setting a Budget Limit

Set a weekly or monthly budget for yourself and do not exceed it. 999gb gives you the option to set deposit limits — our customer service team can assist you with this.

9.3 Protection of Minors

999gb is committed to protecting minors from gaming. If you have underage members in your household, use parental control software on your device and keep your login details confidential.

10.1 How to Submit a Complaint

For any dispute or complaint, please first contact us via our 24/7 live chat support or by email. Our support team provides assistance in Bengali and will work to resolve your complaint promptly.

10.2 Dispute Resolution Timeframe

All complaints will be investigated as quickly as possible after they are received. Complex matters may take additional time to resolve. The decision of 999gb shall be considered final during the settlement of any dispute.

10.3 Contact Methods

• Live Chat: 24 hours, 7 days — support is available in Bengali.
• Email: [email protected]

11.1 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together form the entire agreement between 999gb and the user, and supersede all prior oral or written agreements.

11.2 Severability

If any part of these terms and conditions is found to be unlawful or unenforceable, that part will be removed and the remaining terms and conditions will remain fully in effect.

11.3 Assignment of Terms

You may not assign your rights or obligations under this agreement without the prior written consent of 999gb. 999gb may assign any rights or obligations under this agreement to any third party.

11.4 Related Documents

In addition to these terms and conditions, you are advised to read the following documents:

• Privacy Policy — how your personal information is handled.
• Responsible Gaming — guidelines for safe gaming.
• FAQ — answers to common questions.